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Aroma-Pure wants you to have a great experience shopping for your
aromatherapy products. We have always backed all of our products with a 10
day 100% money-back guarantee*. If you are not satisfied in any way,
please let us know. We will be happy to replace your product or refund
your money, it's your choice. That's it. No hassle and no
worries for you. You have no risk in buying from us. We know that
you will love our products, but if not, you have a safety-net with our no-hassle
guarantee. See Return Instructions
Below. *Does not include shipping and handling,
also see conditions below. Return
Instructions: To return an order or
product you must first email us for a Return Authorization Number (RMA). After
you receive the RMA you must have your return postmarked or dated by the carrier
of your choice no later than ten (10) days after the original delivery
confirmation date posted by USPS to receive the Guarantee as stated above.
The RMA number must be marked in bold letters on the outside of the return
package (Example: RMA001). The product should be packaged for return in a similar manner in which
it was originally received by you to prevent damage. Aroma-Pure accepts no
responsibility for lost or damaged return packages. You will receive a full refund of the
purchase price minus shipping and handling if the product was not defective but
you were not happy in some way with it. If the product is defective, we
will refund 100% of your purchase including S&H upon our determination that the
product was truly defective. Unopened and unused product will be subject
to a 30% restocking fee. A 70% refund will be issued minus S&H for
unopened/unused product returns. These kind of returns (Unused or
unopened) are not subject to the 10 day return period, but if returned within 10
days, the 30% restock fee still applies. Just a note: We have a .001%
return rate on our products, so enjoy!!
Send returns here:
| RMA/Aroma-Pure Essential Oils |
|
456 West 330 South |
|
American Fork, Utah 84003-2618 |
 MISSION
STATEMENT
At Aroma-Pure, Our
mission has always remained the same: to supply the finest, purest essential oil
and aromatherapy products at honest, competitive prices. Our dedication to
customer service means that we aim to ensure that every time our customers deal
with Aroma-Pure, it is a pleasant and memorable experience.
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